Urban Rise Group ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
We collect personal information that is necessary for us to provide our services to you. This information may include:
Contact Information: Name, address, phone number, email address.
Identification Information: Date of birth, drivers license number, passport number.
Financial Information: Bank account details, credit card information.
Property Information: Property preferences, ownership details, transaction history.
We collect personal information directly from you when you interact with us, such as when you fill out forms, contact us via email or phone, or visit our website.
We use your personal information for the following purposes:
To provide property development services.
To communicate with you regarding our services and your inquiries.
To process transactions and manage client relationships.
To improve our services and enhance your experience with us.
To comply with legal and regulatory requirements.
We may disclose your personal information to:
Third-party service providers who assist us in providing our services (e.g., IT support, marketing agencies).
Financial institutions for processing transactions.
Government and regulatory bodies as required by law.
Other parties with your consent or as required to provide our services to you.
We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We are committed to safeguarding your personal information. We implement a variety of security measures to maintain the safety of your personal information, including:
Secure storage of physical records.
Use of encryption and secure communication channels for electronic records.
Regular security assessments and updates to our systems and processes.
You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings; however, this may affect the functionality of our website.
We may also use website analytics tools to collect information about your visit, such as your IP address, browser type, and pages visited. This information is used to improve our website and services.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will be available on our website. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Urban Rise Group
PO Box 766, Broadbeach QLD 4218
Email: info@urbanrisegroup.com.au
Phone: 1300 711 386
This Privacy Policy is effective as of 20 May 2024.
